Summary
- We are Crickmatic Limited. iSeeYu is our brand.
- Waitlist form: see the Waitlist privacy notice for what we collect and why. To request deletion of an iSeeYu account, use Delete account.
- For privacy requests: privacy@crickmatic.com.
If you sign in with Google, Google tells us your email address and an account identifier. We never receive your password. Google handles its own sign-in under its own privacy policy.
This notice covers this website and iSeeYu Live. The waitlist form has its own notice, and the full iSeeYu app privacy notice will be published before the app opens to the public.
Live
iSeeYu Live lets you help set the mood in an 18+ venue. It isn't dating.
What we use
- Account needed, but not linked. You need an iSeeYu account to open Live, but Live isn't linked to it. We don't send your account with your taps, and nothing about you appears in iSeeYu Tonight.
- Your taps: which signal you sent (Energy, More of this or Throwbacks) and when, linked to a temporary Live session for that venue.
- A random Live code made by your phone, so one phone can't join the same night more than once. It doesn't come from your phone's hardware or advertising ID.
- The venue's code you scanned, so your taps count towards the right venue.
- Your internet (IP) address, briefly, to stop automated misuse of Live. We hold it for a few minutes only and never store it with your taps.
- We don't collect your name, photo, location or contacts in Live. Other people only see the overall crowd mood, and only once enough people have sent that signal. Until then, the screen says "Crowd pulse building".
Why we can use it
- Running Live when you tap is needed to provide the feature you chose (UK GDPR Article 6(1)(b), contract).
- Cooldowns, one tap at a time, and stopping abuse are in our legitimate interest in keeping the crowd mood fair and safe (Article 6(1)(f)).
- We don't rely on consent for Live. The random Live code is strictly necessary to run Live fairly.
How long we keep it
- Your Live session ends when the venue closes. If a venue hasn't set a closing time, it ends at 6am UK time.
- We delete your taps, your Live session and its random code at our next hourly clean-up after that.
Your rights
- You can object at any time to the parts based on legitimate interests. The simplest way is to stop tapping.
- Because Live data is deleted by morning, there is usually nothing left to access, correct, delete or move after that night. Ask at privacy@crickmatic.com during the night if you want a copy.
Moving to iSeeYu Tonight
- Tonight is separate. If you choose it, you use the same iSeeYu account and do a quick age check if you haven't already. Nothing you did in Live carries over.
Transfers outside the UK
Live runs on Supabase and Vercel, which are United States companies, so Live data may be processed in the United States. Where a provider is certified under the UK Extension to the EU–US Data Privacy Framework, we rely on that. Where it isn't, we use the ICO's International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. You can ask us for a copy of the safeguard that applies.
Cookies
See our Cookie notice.
Terms
See our Terms.
Complaints
You can contact us at privacy@crickmatic.com or complain to the Information Commissioner's Office (ico.org.uk).